Casey Edwards
Marshalltown,IA
Summary
Experience includes boosting service quality and implementing inclusive programs, demonstrating a commitment to excellence and advocacy. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Social Services
Care Initiatives
2024.01 - 2024.04
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Collaborated with department managers to correct and improve services.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
Activity Coordinator
Accura Healthcare
2023.01 - 2024.01
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
- Maintained and ordered supplies for activities.
- Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
- Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
Paralegal Assistant
Nine Law Office
2022.02 - 2023.12
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
- Facilitated effective communication between parties by scheduling meetings, depositions, mediation sessions, and court appearances.
- Prepared legal briefs, motions, and pleadings.
- Ensured compliance with court deadlines by maintaining an organized calendar system for attorneys and staff.
General Manager
Casey's General
2013.08 - 2022.02
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Key Holder
Kay Jewlers
2018.09 - 2021.10
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
GED -
Iowa Valley Jr-Sr High School
Marshalltown, IA02.2013
Skills
- Multicultural Sensitivity
- Patient Advocacy
- Policy analysis
- Fundraising strategies
- Store operations
- Employee Scheduling
- Merchandise planning
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Friendly and Positive
- Team Leadership
- Store Merchandising
- Team motivation
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- First Aid Certification - American Red Cross or American Heart Association.
- Professional in Human Resources (PHR) - HR Certification Institute.
Languages
English
Full Professional
Spanish
Elementary
ASL
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Work Preference
Work Type
Full TimeImportant To Me
Flexible work hoursCareer advancementPersonal development programsTimeline
Director of Social Services
Care Initiatives
2024.01 - 2024.04
Activity Coordinator
Accura Healthcare
2023.01 - 2024.01
Paralegal Assistant
Nine Law Office
2022.02 - 2023.12
Key Holder
Kay Jewlers
2018.09 - 2021.10
General Manager
Casey's General
2013.08 - 2022.02
GED -
Iowa Valley Jr-Sr High School
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- First Aid Certification - American Red Cross or American Heart Association.
- Professional in Human Resources (PHR) - HR Certification Institute.
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