Accomplished Director of Social Services and Licensed Social Worker with a proven track record at Oaks of West Kettering, enhancing resident satisfaction and ensuring regulatory compliance. Skilled in multicultural sensitivity and adept at documentation meeting state/federal requirements. Excelled in team-building and problem-solving, achieving two perfect surveys at Centerville Health and Rehab.
Assisted families and residents in applying for medicaid
Made referrals to community agencies to assure residents meet highest level of functioning
Coordinated and participated in resident care conferences; shared information from conferences with other departments to improve rsdt satisfaction and quality of life
Arranged discharges into the community for short term rehab residents through assessment of needs at discharge, referrals to community agencies.