LAUREN BALDIZON
Summary
Behavioral health and human services professional with 10+ years of experience across psychiatric care, adolescent treatment, residential services, admissions-related evaluations, and team operations. Experienced in evaluating prospective residents, coordinating move-ins, supervising staff supporting hiring, managing schedules and staffing emergencies, and maintaining appropriate shift coverage. Brings a strong foundation in crisis response, family communication, interdisciplinary coordination, documentation, quality assurance, and regulatory compliance.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Director of Social Services
SAPPHIRE AT THE BUTTE
Gresham, OR
01.2025 - Current
- Conduct evaluations of prospective residents and help coordinate admissions and the move-in process, communicating needs and relevant information to support an appropriate transition.
- Coordinate psychosocial and behavioral assessments, individualized support plans, referrals, appointments, family support, and interdisciplinary follow-up.
- Supervise caregivers to participate in hiring and personnel decisions, and coach staff in crisis intervention, de-escalation, behavior management, and effective support practices.
- Handle staffing coordination and scheduling as needed, including 24/7 staffing-phone coverage, urgent call-outs, staffing emergencies, and ensuring adequate coverage across shifts.
- Maintain electronic medical documentation, records, quality-assurance practices, and operational procedures in accordance with state and federal requirements.
Behavioral Health Technician
JIM TANGEMAN CENTER
Vancouver, WA
10.2024 - 01.2025
- Implemented individualized behavior plans for students with developmental disabilities and behavioral challenges, documented progress, and collaborated with clinical team to optimize support strategies.
Mental Health Worker Supervisor
ALISO RIDGE HOSPITAL
Aliso Viejo, CA
04.2022 - 09.2024
- Supervised staff across five high-acuity psychiatric units within a 122-bed facility, supporting consistent practices and patient safety across teams.
- Led crisis-management procedures and coached staff in de-escalation, therapeutic communication, and behavioral support; served as a Management of Assertive Behavior Unit (MAB).
- Helped develop and implement behavioral-management plans, unit guidelines, and protocols tailored to program and individual needs.
- Participated in interviewing and hiring, 90-day employee evaluations, and weekly performance meetings with nurse managers to address staff performance, development, and improvement plans.
Mental Health Technician
DEL AMO HOSPITAL
Torrance, CA
04.2021 - 03.2022
- Monitored behavioral changes in psychiatric patients, implemented de-escalation strategies, and assisted with emergency response and safety procedures to ensure patient safety.
Program Aide
VISIONS ADOLESCENT TREATMENT CENTER
Malibu, CA
08.2013 - 09.2014
- Provided direct support to adolescents in residential treatment, monitored and documented behavior, and communicated observations to the care team.
Manager / Bookkeeper
TACOS OMANA'S
Covina, CA
06.2011 - 04.2021
- Managed accounts payable, vendor records, and maintained operational standards.
Education
B.A. - Psychology
CALIFORNIA STATE UNIVERSITY
Los Angeles, CA05-2019
Skills
- Admissions, evaluations & Intake Coordination
- Electronic health records
- Psychosocial assessment
- Prospective Resident Evaluations
- Resident move-in
- Staff Supervision & Hiring
- Scheduling & Staffing Operations
- Emergency Coverage & Problem-Solving
- Behavioral Health & Psychiatric Care
- Crisis Intervention & De-escalation
- Family Support
- Interdisciplinary Collaboration
- Electronic Medical Documentation
- Quality Assurance & Compliance
Certification
- Certified Management of Assertive Behavior (MAB) Instructor
- CPR/BLS Certified
- Ukeru Certified
- Crisis Intervention
Timeline
Director of Social Services
SAPPHIRE AT THE BUTTE
01.2025 - Current
Behavioral Health Technician
JIM TANGEMAN CENTER
10.2024 - 01.2025
Mental Health Worker Supervisor
ALISO RIDGE HOSPITAL
04.2022 - 09.2024
Mental Health Technician
DEL AMO HOSPITAL
04.2021 - 03.2022
Program Aide
VISIONS ADOLESCENT TREATMENT CENTER
08.2013 - 09.2014
Manager / Bookkeeper
TACOS OMANA'S
06.2011 - 04.2021
B.A. - Psychology
CALIFORNIA STATE UNIVERSITY