Summary
Overview
Work History
Skills
Timeline
Generic

Kelsey Elgin

Rancho Bernardo,CA

Summary

Motivated Manager in Training with exceptional skills in inspiring staff, communication abilities, and customer service background. Focused on leveraging these skills to pursue the Store Manager position that is open at the North County Lush location,

Overview

6
6
years of professional experience

Work History

Manager in Training

Lush Cosmetics
07.2022 - Current

Responsible for :

  • Driving sales through strong understanding of business acumen and how to impact them through behaviors on the shop floor
  • Leading the customer experience through personally modeling a world-class experience and through coaching & collaboration with the team to exceed daily sales goals
  • Building the brand through educating customers and staff on our brand values
  • Demonstrating product passion through constant learning and making informed product recommendations
  • Scheduling and holding accountability through time and attendance
  • Inspiring the staff through consistent feedback and motivation to create a team that delivers a world class experience
  • Fostering a place of diversity, equity, and inclusion

Floor Leader

Lush Cosmetics
11.2019 - 07.2022

Responsible for:

  • Driving Sales through utilizing dashboard results to provide coaching & feedback to the sales team
  • Leading by example in delivering a world class customer experience
  • Building the brand through educating customers on brand values
  • Training sales ambassadors and peers on effective sales techniques and product knowledge
  • Fostering a place of equity, diversity, and belonging

Store Manager

Forever 21
05.2018 - 11.2019

Responsible for:

  • Managing inventory control, cash control, and store opening and closing procedures.
  • Managing store employees in a fast-paced environment through proactive communication
  • Completing point of sale opening and closing procedures.
  • Rotating and placing merchandise to feature new products and promotions
  • Scheduling staff and team to ensure top performance of sales

Store Manager

Forever 21
07.2017 - 05.2018

Responsible for:

  • Managing inventory control, cash control, and store opening and closing procedures.
  • Managing store employees in a fast-paced environment through proactive communication
  • Completing point of sale opening and closing procedures.
  • Rotating and placing merchandise to feature new products and promotions
  • Scheduling staff and team to ensure top performance of sales

Skills

  • Driving Sales
  • Product Passion
  • Open Communication
  • Stock and Inventory
  • Time Management
  • Critical Thinking

Timeline

Manager in Training

Lush Cosmetics
07.2022 - Current

Floor Leader

Lush Cosmetics
11.2019 - 07.2022

Store Manager

Forever 21
05.2018 - 11.2019

Store Manager

Forever 21
07.2017 - 05.2018
Kelsey Elgin