Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Erath

Ishpeming,Michigan

Summary

High-energy, customer-focused Sales Associate with 10 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Well-versed in communicating with different individuals & negotiating successful solutions. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

8
8
years of professional experience

Work History

Sales Representative

Riverside Auto Mall
Marquette, Michigan
04.2022 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Provided technical support for customers using the company's products or services.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Negotiated pricing contracts with customers to maximize profits.

Sales Representative

Camping World
Ishpeming, Michigan
08.2021 - 03.2022
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Sales Representative

Fox Motor Group
Marquette, Michigan
04.2016 - 07.2021
  • Adhered to company initiatives and achieved established goals.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Researched competitors' products, prices, and sales techniques.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.

Education

Some College (No Degree) - Criminal Justice

Northern Michigan University
Marquette

Skills

  • Records Management
  • Customer Retention
  • Customer Service
  • Client Service
  • Customer Needs Assessment
  • Account Servicing
  • Sales closing
  • Sales strategy development
  • Contract Negotiations

Timeline

Sales Representative

Riverside Auto Mall
04.2022 - Current

Sales Representative

Camping World
08.2021 - 03.2022

Sales Representative

Fox Motor Group
04.2016 - 07.2021

Some College (No Degree) - Criminal Justice

Northern Michigan University

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Kelsey Erath