Kelsey Fallick
Fort Stewart,GA
Summary
Energetic and enthusiastic staffing coordinator with 5+ years medical staffing experience. Areas of experience include, staffing, customer service, and recruitment. Detail-oriented staffing professional with strong understanding of recruiting and staffing solutions. Proven track record of successfully managing recruitment initiatives and filling positions. Experienced with finding qualified candidates, coordinating interviews and onboarding new hires.
Overview
14
14
years of professional experience
Work History
Staffing Coordinator
CROSS COUNTRY STAFFING
05.2015 - Current
- Handle approx
- 60 incoming and 80 outgoing calls a day to resolve complex staffing issues
- Answer Client and Provider questions, address problems and complaints via phone and email
- Handle cancellations, confirmations, shift orders of clients, and reminding HCPs of coming shifts
- Offer assignments at client facilities to qualified field staff
- Create daily reports of all phone inquiries for service (e.g., referral sources, unfilled and canceled Orders)
- Work with subcontractors to ensure they have all the information necessary to submit and schedule candidates.
Sales Associate
BABIES R US
02.2010 - 04.2015
- Processed an average of 20 transactions each day in a timely manner
- Answered customers' questions and addressed problems and complaints in person and via phone
- Helped customers select products that best fit their personal needs
- Built customer confidence by actively listening to their concerns and giving appropriate feedback
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Education
GED -
Columbia River High School
Vancouver, WA04.2015
Skills
- Time management
- Strong scheduling and calendar management
- Professional Relationship Building
- Multi-line phone systems
- Exceptional organizational and communication skills
- Possess strong computer skills with a willingness to learn other web based software applications/programs
- Strong ability to multitask and prioritize
- Organizational Systems
Timeline
Staffing Coordinator
CROSS COUNTRY STAFFING
05.2015 - Current
Sales Associate
BABIES R US
02.2010 - 04.2015
GED -
Columbia River High School
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