Kelsey Fontes

• Oversaw daily operations of the department.
• Applied problem-solving skills to maintain team efficiency and organize workflows.
• customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity with efficient workflows and setting clear expectations for staff members.
• Worked with other departments for organizational goals, and teamwork across various functions.

•Trained new team members in their career development.

• Ordered change when it was needed, ordered drinks when needed, ordered supplies when it was needed

•Opened and closed the store, doing Daily Cash procedures

• Supervised the truck process for new inventory.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area for visitors and employees.
• Scheduled, coordinated and confirmed appointments
• called insurance to confirm plans/benifts of the guest
• Cleaned/sanitized instruments from the doctor and their patient.