Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Gray

Groveport,OH

Overview

4
4
years of professional experience

Work History

Associate

Marcus Theatres
03.2023 - 05.2024
  • Handled sensitive patron inquiries with discretion and professionalism, ensuring a positive theatergoing experience for all guests.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, and usher.
  • Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
  • Collaborated with colleagues to maintain safety standards throughout the facility, reducing the risk of accidents or incidents involving patrons or staff members.

Customer Service Associate

Walgreens
10.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Server

Zapatas
09.2020 - 10.2022
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Pickerington High School North
Pickerington, OH
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving

Timeline

Associate

Marcus Theatres
03.2023 - 05.2024

Customer Service Associate

Walgreens
10.2022 - 09.2023

Server

Zapatas
09.2020 - 10.2022

Pickerington High School North

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Kelsey Gray