Kelsey Hamm
Sesser,IL
Summary
Dynamic Receptionist with a proven track record at Anastasia Associates Of Southern Illinois, excelling in organization and customer relations. Mastered data entry and telephone management, enhancing office efficiency and client satisfaction. Known for integrity and maintaining confidentiality, significantly contributing to a positive workplace environment and client experience. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Anastasia Associates Of Southern Illinois
07.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Organized, maintained and updated information in computer databases.
Education
Associate of Applied Science - Police And Corrections
Rend Lake College
Ina, IL05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Physical Fitness
- Public Safety Awareness
- Behavioral observations
- De-Escalation Techniques
- Firearm handling
- Policy Enforcement
- Customer relations skills
- Integrity and Honesty
Certification
Tan Card Certification
Physical Fitness
I take pride in being a strong person that works on their health a little everyday.
Timeline
Receptionist
Anastasia Associates Of Southern Illinois
07.2021 - Current
Associate of Applied Science - Police And Corrections
Rend Lake College
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