Kelsey Hill
Charleston,WV
Summary
High energy professional offering over a decade of serving experience. Capable of utilizing impeccable social skills as well as time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and efficiency. Strives to meet customer needs while prioritizing and handling simultaneous tasks to ensure positive dining experience.
Overview
12
12
years of professional experience
Work History
Server
Olive Garden Restaurant
06.2014 - Current
- Ensuring guest satisfaction during the dining experience while maintaining effective time management skills
- Maintaining composure and providing excellent service during high volume rushes and peak hours/seasons
- Preparing alcoholic beverages efficiently and correctly
- Operating POS terminals to ring in orders, edit checks, split bills as well following proper procedures for cash handling
- Demonstrating exceptional communication skills with guests as well as team members and management
- Assisting in training of new hires
- Staying informed about menu updates and allergen menus in order to assist the guests to the best of my ability
Pre-K Assistant Teacher
Kanawha County Schools
08.2025 - Current
- Maintaining composure, kindness and empathy while assisting students to regulate their own emotions
- Organizing and cleaning the classroom in order to ensure a nurturing environment for student’s emotional and social development
- Supporting students with special needs
- Participating in professional development sessions and supplemental training courses
Education
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Riverside High School
Belle, WV05.2012
Skills
- Guest services
- Time management
- Point of sale operation
- Menu knowledge
- Alcoholic beverage preparation
- Team collaboration
- Effective communication
- Calm demeanor
- Task prioritization
- Food sales and promotion
- Suggestive selling
Timeline
Pre-K Assistant Teacher
Kanawha County Schools
08.2025 - Current
Server
Olive Garden Restaurant
06.2014 - Current
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Riverside High School