Kelsey Hills
Sparks,United States
Summary
High-energy brings outstanding leadership skills and knowledge. Positive and upbeat with results-focused approach. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Sheriff Support Specilest
Washoe County Sheriff's Office
Reno, NV
04.2023 - Current
- Assist the public, either in person or on the telephone, by providing information regarding the Sheriff’s Office operations, policies, and procedures, in accordance with established guidelines and protocols, and/or making referrals to appropriate staff or other agencies.
- Interview arrestees to obtain personal and other identifying information, which is used to verify the individuals identity, and ensure appropriate handling/dissemination during incarceration; access and perform data entry in the sample Tracking and Control Software (STaCS) for felony arrestees to assign DNA sample kits to remain in compliance with state law. Access the criminal history information network (NCIC/NCJIS) to include pertinent information, such as outstanding warrants, failures to appear, and previous convictions in the booking file.
- Review paperwork submitted by the arresting/transporting officer and other agencies for accuracy and completeness: receive and process pre-trial Risk Assessment paperwork to ensure timely entry and availability of bails; receive confiscated money and valuables, identifying valuables, depositing funds, and submitting valuables for proper storage; release of money and valuables upon confirmation and verification of inmate release or transfer.
Accept money for payment of bails, bonds, fines, and charges; issue receipts, print and verify appropriate ledgers, and balance cash drawers to ensure the accuracy of accounting records. - Managed daily operations of the sheriff's office.
Shift Supervisor
Starbucks
Sparks, NV
02.2018 - 04.2023
- Assisted upper management with daily operations to meet standards of service and quality.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with team members to improve performance and implement training updates.
- Coached team members to increase productivity and reduce workplace accidents.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Assessed operations and adjusted scheduling to maximize productivity.
- Planned and managed resources to consistently meet production, quality and cost goals.
Education
Associate of Arts - Criminal Justice
Truckee Meadows Community College
05.2024
High School Diploma -
Spanish Springs High School
06.2020
Skills
- Customer-oriented
- Multi-unit operations management
- Revenue quotas
- Process improvement strategies
- Multidisciplinary collaboration
- Detail-oriented
- Strong work ethic
References
References available upon request.
Timeline
Sheriff Support Specilest
Washoe County Sheriff's Office
04.2023 - Current
Shift Supervisor
Starbucks
02.2018 - 04.2023
Associate of Arts - Criminal Justice
Truckee Meadows Community College
High School Diploma -
Spanish Springs High School
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