Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kelsey Johnson

Stephens City,VA

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Stephens City, VA
10.2021 - 07.2024
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Resolved customer complaints and reported issues to senior management.

Store Associate

TJ Max
Winchester, VA
07.2020 - 10.2021
  • Maintained cleanliness and organization of store shelves and displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted customers with product selection, pricing and availability.

Self Checkout Host

Walmart
Stephens City, VA
01.2020 - 07.2020
  • Greeted customers and provided assistance with the self-checkout process.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Ensured that all items were accurately scanned into the system before bagging them for customers.
  • Provided troubleshooting support when technical issues arose during checkout transactions.

Education

Bachelor of Science - Psychology

James Madison University
Harrisonburg, VA
05-2026

Skills

  • Research methods
  • Customer service
  • Conflict resolution
  • Employee training
  • Communication skills
  • Problem-solving
  • Teamwork

Affiliations

  • Played soccer for one semester in college at Penn State Altoona University

Accomplishments

  • National Honors Society
  • Dean's List

Timeline

Shift Supervisor

CVS Pharmacy
10.2021 - 07.2024

Store Associate

TJ Max
07.2020 - 10.2021

Self Checkout Host

Walmart
01.2020 - 07.2020

Bachelor of Science - Psychology

James Madison University

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Kelsey Johnson