Kelsey Jones
Lincoln City,OR
Summary
Dynamic professional with a robust background in hospitality and maintenance, notably at Best Western Hotel. Excelled in guest relations management and maintenance coordination, enhancing guest experiences and operational efficiency. Proven expertise in food safety compliance and fostering teamwork, achieving significant improvements in service quality. Skilled in adapting to diverse tasks with a flexible schedule, ensuring top-notch customer service and workplace safety.
Overview
12
12
years of professional experience
Work History
Best Western Landmark Inn
Best Western Hotel
Lincoln City, OR
04.2020 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
House Cleaner
Vacasa Vacation Rentals
Lincoln City, OR
02.2021 - 08.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
House Cleaner
Oregon Beach Vacation Rentals
Lincoln City, OR
01.2020 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Sub Artist
SUBWAY®Restaurants
Salem, OR
01.2015 - 02.2018
- Greeted guests, promoted specials, and took orders.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
Assistant Manager
Taco Time
Lincoln City, OR
03.2012 - 07.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
Mckay High School
Salem, ORSkills
- Food Safety Compliance
- Revenue Maximization
- Maintenance Coordination
- Guest Relations Management
- Hospitality expertise
- Cash Handling
- Guest experiences
- Safety Procedures
- Training and mentoring
- Employee Scheduling
- Quality Assurance
- Customer Service
- Teamwork and Leadership
- Front Desk Operations
- Flexible Schedule
Timeline
House Cleaner
Vacasa Vacation Rentals
02.2021 - 08.2022
Best Western Landmark Inn
Best Western Hotel
04.2020 - Current
House Cleaner
Oregon Beach Vacation Rentals
01.2020 - 03.2021
Sub Artist
SUBWAY®Restaurants
01.2015 - 02.2018
Assistant Manager
Taco Time
03.2012 - 07.2015
GED -
Mckay High School