Kelsey Larrick
Capon Bridge
Summary
Reliable and organized front desk receptionist known for strong attention to detail and collaboration. Experienced in customer service, appointment scheduling, and sensitive information handling. Ready to leverage expertise to streamline operations and support team success.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Shenandoah Valley Orthodontics
Winchester
12.2017 - Current
- Ensured efficient front desk operations by welcoming and assisting patients promptly.
- Managed appointment scheduling while addressing patient inquiries on a daily basis.
- Utilized electronic health record systems for accurate maintenance of patient records.
- Coordinated insurance verifications for new patients to streamline processes.
- Delivered exceptional customer service through quick responses to inquiries via phone or email.
- Maintained a well-organized reception area, prioritizing guest attentiveness.
- Executed payment processing, handling receipts and billing accurately.
- Supported administrative functions, including filing, photocopying, and managing correspondence.
Education
High School Diploma -
James Wood High School
Winchester, VA05-2014
Skills
- Electronic health records management
- Team collaboration
- Attention to detail
- Appointment scheduling
- Insurance verification
- Customer relationship management
- Payment processing
- Sensitive information handling
- Calendar management
Timeline
Front Desk Receptionist
Shenandoah Valley Orthodontics
12.2017 - Current
High School Diploma -
James Wood High School