Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kelsey McMahon

Kelsey McMahon

Great Barrington,MA

Summary

Dynamic professional with a proven track record at Valley Blue Sox, excelling in event planning and social media management. Adept at fostering customer relationships and driving team collaboration to achieve promotional goals. Skilled in content creation and implementing strategies that enhance brand visibility and community engagement.

Overview

2
2
years of professional experience

Work History

Assistant General Manager

Valley Blue Sox
Holyoke, MA
08.2025 - Current
  • Participated in team meetings to discuss operational strategies and initiatives.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Motivated and led team members to work together to achieve targets.
  • Helped team develop specialized projects, events and promotions.
  • Developed marketing plans to promote products or services offered by the company.

Game Day Operations Intern

Valley Blue Sox
Holyoke, MA
05.2025 - 08.2025
  • Assisted with event planning, support and execution of virtual and inperson engagements.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Maintained positive working relationship with fellow staff and management.
  • Organized and distributed promotional items to fans at games.
  • Ensured all necessary documents such as waivers were properly filled out before each event.
  • Planned program events, coordinating special guests, and volunteers and implementing promotion strategies to garner attention.
  • Responded promptly to inquiries from customers via email or phone calls.
  • Arrived at the field punctually to guarantee optimal setup and readiness of the space for games and other events.
  • Invested time in managing social media accounts to foster growth and elevate community engagement.
  • Coordinated with potential sponsors to facilitate thorough planning of themed nights and events.

Social Media and Photography Intern

The Futures League of New England
Westfield, MA
05.2023 - 08.2024
  • Edited photos in different software services according to client specifications.
  • Provided input on potential improvements to existing processes or procedures related to photography services.
  • Operated cameras, lenses, tripods, and other photographic equipment on site.
  • Organized and maintained a digital library of images, video clips, and other media files.
  • Managed multiple assignments simultaneously while meeting tight deadlines.
  • Collaborated with team members to ensure all deadlines were met on time.
  • Cropped, manipulated, and performed color balance for final images.
  • Assisted in creating and executing social media campaigns to increase brand awareness.
  • Responded to comments and questions from followers in an engaging way that encouraged community building.
  • Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
  • Maintained a library of approved assets such as logos and photos for use in posts.

Education

Bachelor of Science - Marketing And Sport Management

Salem State University
Salem, MA
12.2025

Skills

  • Event planning
  • Social media management
  • Customer relationship management
  • Content creation
  • Promotional strategies
  • Team collaboration
  • Event promotion
  • Strong teamwork

Websites

Timeline

Assistant General Manager

Valley Blue Sox
08.2025 - Current

Game Day Operations Intern

Valley Blue Sox
05.2025 - 08.2025

Social Media and Photography Intern

The Futures League of New England
05.2023 - 08.2024

Bachelor of Science - Marketing And Sport Management

Salem State University

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