Kelsey Peña
The Bronx,NY
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Services
10.2024 - Current
- Administered compassionate care cultivating safety and encouraging client well-being and independence.
- Developed personalized support plans resulting in notable enhancements in client satisfaction and health outcomes.
- Monitored client progress against established goals utilizing data to enhance care strategies effectively.
- Encouraged client participation in activities enhancing social engagement and fostering emotional well-being.
Data Entry Clerk
Guerrilla Tax Group
12.2025 - 02.2026
- Recorded client information with precision in company database systems.
- Assessed tax documents for thoroughness and precision to guarantee compliance before processing.
- Corrected records to uphold accuracy and timeliness of client information.
- Facilitated organized digital files ensuring swift retrieval of client records.
- Aided colleagues in addressing data entry challenges, streamlining overall workflow.
Audit & Assurance ETI Assistant
Deloitte
10.2022 - 10.2024
- Collaborated with teams to evaluate control measures, identify risks, and enhance compliance.
- Formulated audit strategies that tackle organizational challenges and enhance risk management.
- Evaluated IT systems' performance while ensuring strong security and operational efficiency.
- Executed risk assessment methodologies identifying critical vulnerabilities resulting in measurable enhancements in organizational resilience.
Intern
Western Asset Management
09.2014 - 06.2017
- Collaborated with team members to coordinate project timelines and deliverables, ensuring adherence to deadlines.
- Organized and maintained project documentation, facilitating efficient information flow and retrieval.
- Utilized Excel to analyze data sets, generating reports that informed decision-making processes.
Education
Master of Science (MS) -
Lehman College
Bronx, United States01.2022
Bachelor of Science (BS) -
Lehman College
Bronx, United States01.2021
Skills
- Detail-oriented approach
- Communication skills
- Creative thinking
- Organizational skills
- Planning expertise
- Problem solving
- Cross-functional collaboration
- Client documentation
Certification
Build Dynamic User Interfaces (UI) for Websites
Timeline
Data Entry Clerk
Guerrilla Tax Group
12.2025 - 02.2026
Direct Support Professional
Community Services
10.2024 - Current
Audit & Assurance ETI Assistant
Deloitte
10.2022 - 10.2024
Intern
Western Asset Management
09.2014 - 06.2017
Bachelor of Science (BS) -
Lehman College
Master of Science (MS) -
Lehman College