Kelsey Ridge
Grant City,MO
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
14
14
years of professional experience
Work History
Lead Sales Associate/Key Holder
Dollar General Store
07.2019 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Trained, coached, and mentored new sales associates for maximum performance.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Kept detailed track of sales and customer information in company system.
- Used POS system to process sales, returns, online orders, and gift card activations.
Photographer/Life and Moments Photography
Self-employeed
01.2010 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Conducted pre-shoot consultations to discuss clients'' needs and preferences for optimal results.
Boutique Owner/Fly Away Boutique
Self-employeed
11.2015 - 11.2022
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Arranged special marketing initiatives and in-store promotions to successfully bring in customers
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Education
No Degree - Early Childhood Education
Highland Community College
Highland, KSHigh School Diploma -
Savannah High School
Savannah, MO05.2002
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Cash Handling Accuracy
- Pricing and Labeling
- POS System Operation
- Teamwork and Collaboration
- Sales Training
Timeline
Lead Sales Associate/Key Holder
Dollar General Store
07.2019 - Current
Boutique Owner/Fly Away Boutique
Self-employeed
11.2015 - 11.2022
Photographer/Life and Moments Photography
Self-employeed
01.2010 - Current
No Degree - Early Childhood Education
Highland Community College
High School Diploma -
Savannah High School
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