Kelsey Ringsaker
Minot,ND
Overview
10
10
years of professional experience
Work History
Receptionist
Edgewood Healthcare
06.2021 - Current
- Greeting incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Direct Support Professional
Kalix
01.2021 - 06.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Direct Support Professional
Rehab Services Inc.
03.2017 - 04.2019
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients with medications
Daycare Teacher
Creative Beginnings Daycare
09.2016 - 04.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Associate Trainer
Panera Bread
02.2015 - 06.2018
- Mentored employees during probationary period to answer questions and offer improvement strategies.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Enhanced customer satisfaction by providing efficient and friendly service at the window counter.
- Supported new hires in learning job responsibilities through mentorship and guidance on best practices.
Education
High School Diploma -
Kenmare High School
Kenmare, ND05-2014
Skills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Office administration
- Administrative support
- Mail handling
- Office equipment operations
Timeline
Receptionist
Edgewood Healthcare
06.2021 - Current
Direct Support Professional
Kalix
01.2021 - 06.2021
Direct Support Professional
Rehab Services Inc.
03.2017 - 04.2019
Daycare Teacher
Creative Beginnings Daycare
09.2016 - 04.2019
Associate Trainer
Panera Bread
02.2015 - 06.2018
High School Diploma -
Kenmare High School
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