Kelsey Ristau
Nashville,TN
Summary
Dynamic hospitality professional with 5+ years of experience looking to transition back into a full-time role of client and artist relations
Overview
8
8
years of professional experience
Work History
Hospitality Manager
Rock N Roll Sushi
04.2023 - Current
- Lead daily operations, ensuring high-quality guest experiences and satisfaction
- Develop and implement comprehensive opening, closing, shift-running and weekly side-work procedures
- Train and onboarded new employees on company policies, safety regulations, and job responsibilities, reducing onboarding time and improving team performance
- Manage cash drops and register reconciliation with 100% accuracy, quickly resolving shift related issues
- Oversee bar inventory by accurately ordering, tracking and replenishing stock, reducing product shortages and minimizing waste through efficient inventory management
Freelance/Traveling Makeup Artist
Toni Overby
10.2020 - Current
- Provided makeup and beauty services for pageants, weddings, and other formal events
- Designed and executed diverse makeup looks for various occasions, enhancing client satisfaction and brand reputation
- Collaborated with photographers and stylists to create cohesive visual aesthetics for photo shoots and events
Assistant Director
CASA of the Wiregrass Region
01.2022 - 12.2022
- Supported initial volunteer training efforts by preparing materials, coordinating sessions, and assisting with program delivery
- Facilitated ongoing education and in service training for CASA volunteers to ensure continued skill development and compliance with program standards
- Ensured adherence to Alabama CASA Network and National CASA Standards through consistent documentation, oversight, and quality assurance practices.
- Assisted in the recruitment, screening, and training of new CASA volunteers to strengthen program capacity and volunteer readiness.
- Contributed to program evaluation efforts by gathering data, reviewing outcomes, and supporting continuous improvement initiatives
- Assisted in identifying and pursuing funding opportunities, including grants, to support organizational growth and sustainability
- Provided required financial and program information to funding organizations in a timely and accurate manner
- Maintained a professional presence and positive working relationships with Houston and Henry County Courts
- Coordinated outreach opportunities to increase community awareness and volunteer participation
- Delivered public speaking presentations as needed to represent the CASA program and support community engagement
Advocate Coordinator
CASA of the Wiregrass Region
04.2019 - 12.2022
- Managed a caseload of over 35 cases, ensuring timely documentation, communication, and adherence to program standards before being promoted to Assistant Director
- Supervised CASA volunteers and case progress, providing guidance and problem solving support to ensure high-quality advocacy for children
- Coordinated case assignments by collaborating with the court and volunteers to ensure appropriate and timely case coverage
- Participated in community education and outreach initiatives to increase awareness of the CASA mission and recruit potential volunteers
- Collaborated with the Executive Director on resource development, public awareness efforts, and program planning/evaluation.
- Engaged in ongoing professional development through training sessions, continuing education, and conferences
CASA Volunteer
CASA Organization
05.2018 - 04.2019
- Constructed legal documents and appeared at court dates on behalf the children
- Reviewed educational documents and attended meetings held by child protective services
- Accompanied Director to family homes and conducted compliance assessments
- Communicated between parents and nurses regarding the health of the children.
- Monitored case progress and provided follow-up/status to Program Director
Education
Bachelor of Science - Human Services
Troy University
Troy, AL07.2018
Skills
- Staff Training and Development
- Client Advocacy for Non-Profits
- Brand Management
- Inventory Management
- Ordering and Processing
- Event Coordination
- Fundraising and Campaigning
- Contracts and Legal Documentation
- Guest Services, Guest Booking
Timeline
Hospitality Manager
Rock N Roll Sushi
04.2023 - Current
Assistant Director
CASA of the Wiregrass Region
01.2022 - 12.2022
Freelance/Traveling Makeup Artist
Toni Overby
10.2020 - Current
Advocate Coordinator
CASA of the Wiregrass Region
04.2019 - 12.2022
CASA Volunteer
CASA Organization
05.2018 - 04.2019
Bachelor of Science - Human Services
Troy University