Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kelsey Shaffer

Greenwood,IN

Summary

Professional manager with strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in staff supervision, conflict resolution, and inventory management. Strong organizational abilities and effective communication skills ensure smooth operations and high performance.

Overview

1
1
Certification

Work History

Shift Manager/Key Holder

Pizza Hut
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.

Line Attendant

Golden Corral
  • Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Arts - Hospitality

Ball State University
Muncie, IN
05.2028

High School - Culinary

Center Grove High School
Greenwood, IN
05.2024

Skills

  • Problem solver
  • Communication
  • Positive outlook
  • Effective Leadership
  • Employee Motivation
  • Team Management
  • Policy Enforcement
  • Health and safety
  • Customer Service
  • Inventory Management
  • Store Organization
  • Drawer balancing

Certification

Servsafe Certified

Timeline

Shift Manager/Key Holder

Pizza Hut

Line Attendant

Golden Corral

Bachelor of Arts - Hospitality

Ball State University

High School - Culinary

Center Grove High School

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Kelsey Shaffer