Kelsey Shaulis
Fox’s Pizza
Windber,PA
2027
years of professional experience
Dynamic professional with a proven track record at Fox’s Pizza, excelling in team leadership and customer service. Enhanced service quality through effective training programs and improved operational efficiency, resulting in increased customer satisfaction. Skilled in decision-making and multitasking, with a strong commitment to maintaining compliance and fostering a positive work environment.
Work History
Assistant Manager
5 Years- Assisted in managing daily operations and maintaining workflow efficiency.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented training programs for new employees, enhancing service quality.
- Monitored inventory levels and placed orders to ensure stock availability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Certified Nursing Assistant
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient care information accurately in electronic health records.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Employee engagement
Multitasking
Active listening
Timeline
Assistant Manager
Fox’s Pizza
08.2021 - 08.2026Read More
Certified Nursing Assistant
The Grove
2019 - 2021Read More
Somerset Area High School
High School Diploma
Read More