Kelsey Shilling
El Segundo,CA
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
El Segundo Brewing Company
El Segundo , CA
2016.09 - Current
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Handled incoming calls and directed callers to appropriate department or employee.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Facilitated communication between different departments within the organization.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Beertender
El Segundo Brewing Company
El Segundo , CA
2014.04 - 2022.07
- Handling multiple tasks simultaneously while maintaining attention to detail.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
- Greeting customers in a friendly manner, taking orders accurately and efficiently.
- Assisting with inventory management tasks such as restocking supplies when necessary.
- Balanced daily registers and generated sales reports for management.
Education
Bachelor of Arts - Political Science
California State University - Chico
Chico, CA2013-05
Skills
- Professional Communication
- Invoice Processing
- Spreadsheet Management
- Check processing
- Information Security
- Mail handling
- Filing
- Data Entry
- Office Administration
- Strong Problem Solver
- Verbal Communication
Affiliations
- Avid Ocean Swimmer
Certification
- Paralegal Certification 2013
References
References available upon request.
Timeline
Administrative Assistant
El Segundo Brewing Company
2016.09 - Current
Beertender
El Segundo Brewing Company
2014.04 - 2022.07
Bachelor of Arts - Political Science
California State University - Chico
- Paralegal Certification 2013
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