Kelsey Vanhorn
Chillicothe
Summary
Demonstrating a strong foundation in both patient care and administrative roles. I excell through superior time management and excellent computer skills. My proven track record in scheduling, documentation, and ensuring high-quality customer service underlines my ability to meet and exceed employer expectations, making a significant impact in every position held.
Overview
18
18
years of professional experience
Work History
Patient Access Representative
Adena Health
Chillicothe, OH
09.2024 - Current
- Facilitated patient check-in procedures, ensuring accurate data entry and compliance with health regulations.
- Coordinated insurance verification processes to streamline patient access and minimize delays in care.
- Managed patient scheduling efficiently, optimizing appointment flow and reducing wait times.
- Trained new staff on electronic health record systems, enhancing team proficiency and patient service quality.
- Coordinated referrals from outside agencies and gave additional support services when needed.
ASSEMBLY LINE SPECIALIST
Kenworth Truck Company
Chillicothe, OHIO
09.2022 - Current
- Provided assistance in production of wiring assemblies.
- Utilized hand tools, power tools, and specialized equipment in the assembly process.
- Inspected parts for defects or deviations from standards during the assembly process.
- Worked efficiently and accurately while meeting production goals and deadlines.
CLINIC SURGERY SCHEDULER
Adena Health System
Chillicothe, OHIO
08.2018 - 09.2022
- Utilized electronic health records to accurately document patient information and track scheduling data.
- Greeted and checked-in patients to collect personal, medical and insurance information.
- Contacted referred patients to schedule initial consultations.
- Scheduled and confirmed patient diagnostic appointments and medical consultations.
- Completed documents, case histories, and forms, such as intake and insurance forms.
- Received and route messages and documents, such as laboratory results, to appropriate staff.
- Ensured that all paperwork was completed properly prior to each appointment.
- Scheduled any necessary follow-up appointments, as directed by physicians.
- Utilized various software programs to manage calendars and set up new appointments.
- Collaborated with team members to ensure efficient scheduling across multiple departments.
- Successfully scheduled appointments, ensuring all details were documented accurately and efficiently.
- Maintained accurate records of all scheduled appointments.
- Managed incoming referrals and made sure patients were scheduled.
- Adjusted existing appointments as needed due to changes in availability or patient preferences.
PCA
Berger Health System
Circleville, OHIO
05.2016 - 08.2018
- Gathered information from nurses and physicians about patient condition and treatment plans.
- Placed ECGs for observing, monitoring, and documenting cardiac arrhythmias.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Checked vital signs and recorded intake information to monitor patient stability.
- Maintained chart and filed paperwork, facilitating clerical functions.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Applied clean dressings, slings and support bandages.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Recorded height and weight of patients.
- Cleaned and sanitized patient rooms and examination rooms.
- Performed hourly rounds and responded promptly to call lights.
- Collected blood samples and body fluids to prepare for diagnostic testing.
- Notified physicians of referrals.
- Assisted physicians and nurses during a code blue.
STNA
Pickaway Manor Rehabilitation
Circleville, OHIO
11.2011 - 05.2016
- Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine.
- Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting.
- Collected blood samples and body fluids to prepare for diagnostic testing.
- Successfully completed basic nursing procedures such as taking temperatures, pulse rates, respiration counts, blood pressure readings and other measurements.
- Answered call lights to provide emergency treatment and assistance to patients.
- Checked vital signs and recorded intake information to monitor patient stability.
- Cleaned and sanitized patient rooms and examination rooms.
- Stocked patient rooms and supply areas to meet patient care needs.
- Recorded height and weight of patients.
STNA
Westmoreland Place
Chillicothe, OHIO
03.2010 - 11.2011
- Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine.
- Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting.
- Collected blood samples and body fluids to prepare for diagnostic testing.
- Successfully completed basic nursing procedures such as taking temperatures, pulse rates, respiration counts, blood pressure readings and other measurements.
- Answered call lights to provide emergency treatment and assistance to patients.
- Checked vital signs and recorded intake information to monitor patient stability.
- Cleaned and sanitized patient rooms and examination rooms.
- Stocked patient rooms and supply areas to meet patient care needs.
- Recorded height and weight of patients.
STNA
Logan Elm Health Care
Circleville, OHIO
05.2008 - 01.2010
- Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine.
- Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting.
- Collected blood samples and body fluids to prepare for diagnostic testing.
- Successfully completed basic nursing procedures such as taking temperatures, pulse rates, respiration counts, blood pressure readings and other measurements.
- Answered call lights to provide emergency treatment and assistance to patients.
- Checked vital signs and recorded intake information to monitor patient stability.
- Cleaned and sanitized patient rooms and examination rooms.
- Stocked patient rooms and supply areas to meet patient care needs.
- Recorded height and weight of patients.
Education
HIGH SCHOOL DIPLOMA -
Adena Local Schools
Frankfort, Ohio05.2009
DIPLOMA/STNA IN ALLIED HEALTH - Phlebotomy, STNA
Pickaway-Ross Career and Technology Center
Chillicothe, Ohio05.2009
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Appointment scheduling
- Medical terminology
- Referral coordination
Timeline
Patient Access Representative
Adena Health
09.2024 - Current
ASSEMBLY LINE SPECIALIST
Kenworth Truck Company
09.2022 - Current
CLINIC SURGERY SCHEDULER
Adena Health System
08.2018 - 09.2022
PCA
Berger Health System
05.2016 - 08.2018
STNA
Pickaway Manor Rehabilitation
11.2011 - 05.2016
STNA
Westmoreland Place
03.2010 - 11.2011
STNA
Logan Elm Health Care
05.2008 - 01.2010
DIPLOMA/STNA IN ALLIED HEALTH - Phlebotomy, STNA
Pickaway-Ross Career and Technology Center
HIGH SCHOOL DIPLOMA -
Adena Local Schools