Kelsey Wallace
Columbus,OH
Summary
Detailed sales consultant with over 9 years of experience in customer service engagement while excelling in property leasing. Demonstrating strong skills in communication, upselling, enhancing occupancy rates, and customer satisfaction. Strong team player with a proactive approach and a dedication to achieving company targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Consultant
Village Green
Grove City, OH
02.2022 - Current
- Support property manager in sales, increasing occupancy rates
- Facilitate property tours, boosting interest and engagement
- Interact with potential and existing residents on behalf of the property manager
- Manage guest cards and follow-ups
- Conduct market research to identify potential sales opportunities and trends
- Conduct credit/background checks
Specialty Sales General Merchandise
Target
Grove City, OH
02.2017 - 12.2024
- Assisted customers in locating products to improve shopping experience
- Managed inventory to ensure consistent product availability
- Handled customer returns and exchanges to uphold satisfaction and loyalty
- Processed online orders for in-store pickup
- Responded to customer phone inquiries to provide assistance and information
- Collaborated with team members to meet project objectives and ensure timely completion
Education
High school diploma -
North Pole High School
North Pole, AK05.2016
Skills
- Sales
- Marketing
- CRM software
- Data entry
- Inventory management
- Office management
- Organization
- Appointment scheduling
- Front desk
- Customer support
- Filing
- Relationship building
- Microsoft
Certification
Driver's License, Present
Languages
English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Sales Consultant
Village Green
02.2022 - Current
Specialty Sales General Merchandise
Target
02.2017 - 12.2024
High school diploma -
North Pole High School