Kelsey Wilson
Lincoln,Nebraska
Summary
I make it a focus to provide a fun and educational workplace environment that strives for success as well as embodies the philosophy of my employer. I make it a point to maintain an exceptional customer/patient experience through genuine conversations, relationships and job knowledge.
Overview
4
4
years of professional experience
Work History
Radiology and Procedure Scheduler
Urology PC
Lincoln, NE
07.2023 - Current
- Proficient in scheduling radiology procedures and managing patient appointments accurately and efficiently
- Excellent communication and interpersonal skills in interacting with patients, physicians, and staff members
- Skilled in coordinating with medical staff to ensure seamless workflow and patient satisfaction.
Front Office Receptionist
Florida Sinus and Snoring Specialists
Fort Lauderdale, Florida
10.2021 - 07.2023
- Skilled in maintaining organized front desk area and assisting with administrative tasks
- Seasoned in managing multi-line phone system, scheduling appointments, important medical documents, and greeting clients with professionalism
- Well versed in handling inquiries and providing top-notch customer service in a fast-paced environment
- Familiar with various office software programs and able to quickly learn new systems.
Scheduler/Front Desk Reception
Urology PC
Lincoln, NE
05.2020 - 09.2021
- Experienced in handling phone calls, emails, and in-person inquiries in a professional manner
- Trained in using scheduling software and maintaining an organized front desk area.
Education
Diploma -
Columbus High School
01.2010
Skills
- Management
- Customer Service
- Medical terminology
- Organizational skills
- Attention to detail
- Patient coordination
Timeline
Radiology and Procedure Scheduler
Urology PC
07.2023 - Current
Front Office Receptionist
Florida Sinus and Snoring Specialists
10.2021 - 07.2023
Scheduler/Front Desk Reception
Urology PC
05.2020 - 09.2021
Diploma -
Columbus High School
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