Kelsey Wisser
Oak Park
Summary
Experienced Executive Assistant with 9+ years of experience supporting C-suite executives and senior leadership teams. Proven ability to manage complex administrative operations, executive communications, and strategic initiatives while driving organizational efficiency. Skilled in project coordination, compliance management, calendar and travel administration, process improvement, and cross-functional collaboration.
Overview
11
11
years of professional experience
Work History
Executive Operations Assistant
Rocket Title Insurance Company
08.2024 - Current
- Manage company and individual licensing requirements, ensuring full compliance with regulatory and industry standards.
- Leverage Microsoft Excel and SharePoint to maintain operational data, generate reports, and support business decision-making.
- Partner with leadership teams to support organizational growth initiatives, expansion efforts, and strategic projects.
- Coordinate compliance documentation, audits, and administrative processes to maintain operational integrity and mitigate risk.
- Serve as a liaison between executive leadership and internal stakeholders, ensuring seamless communication and execution of key business priorities.
- Rocket Companies
Executive Assistant to CEO
Rocket Title Insurance Company
08.2019 - 08.2024
- Provided high-level administrative support to the CEO and senior leadership team in a fast-paced, dynamic environment.
- Managed complex calendars and scheduling priorities, balancing competing demands while optimizing executive time and productivity.
- Coordinated executive travel, accommodations, and meeting logistics, ensuring a seamless experience and efficient use of resources.
- Administered expense reporting and budget tracking with a high degree of accuracy and confidentiality.
- Developed executive presentations, board materials, agendas, and meeting documentation to support strategic planning and organizational objectives.
- Rocket Companies
Recruiter
Rocket Mortgage
11.2015 - 08.2018
- Consistently exceeded monthly hiring goals, successfully filling 20–30+ positions per month, and earned multiple performance awards and leadership recognition for outstanding recruiting results.
- Managed full-cycle recruiting for high-volume sales and operations roles, including sourcing, interviewing, offer negotiation, onboarding, and new hire integration.
- Collaborated with hiring managers to create targeted talent acquisition strategies, enhancing hiring efficiency and candidate experience.
- Utilized iCIMS to track candidate pipelines, monitor recruiting metrics, and generate reports that informed leadership decisions.
- Coordinated interviews, onboarding initiatives, and sales training programs to facilitate smooth transitions for new employees.
Education
M.S. - Project Management & Operations
Southern New Hampshire University
01-2022
B.S.B.A. - Human Resource Management
Central Michigan University
01-2015
Skills
- Project Management
- Travel Coordination
- Meeting & Event Planning
- Vendor Management
- Expense Reconciliation
- Regulatory Compliance
- Salesforce
- Workday
- SharePoint
- Microsoft Office Suites
Community Leadership
Bark Nation, Shift Lead, 2019–Present, 400+ hours annually supporting animal care, fostering, and community outreach.
Timeline
Executive Operations Assistant
Rocket Title Insurance Company
08.2024 - Current
Executive Assistant to CEO
Rocket Title Insurance Company
08.2019 - 08.2024
Recruiter
Rocket Mortgage
11.2015 - 08.2018
M.S. - Project Management & Operations
Southern New Hampshire University
B.S.B.A. - Human Resource Management
Central Michigan University