Kelsey Lauren Leigh

• Led team on high-demand customer account to achieve service level agreements.
• Guided team members in promptly completing service job orders
• Managed substantial work order volume to maintain operational efficiency.

• Distributed incoming property insurance claims to support claims team operations.
• Compiled daily performance reports to track team productivity and efficiency.
• Supported management during seasonal onboarding sessions to facilitate training processes.

• Collaborated with suppliers to compile new or revised contact information for Master Supplier Database ahead of 2022 payment platform transition

• Handled incoming calls for Covid-19 vaccine hotline, delivering exceptional customer service and support.
• Provided knowledgeable assistance to every caller, ensuring accurate and timely information.
• Maintained professionalism in all interactions, addressing inquiries with clarity and respect.

Coordinated nationwide capital project rollouts for lighting and electrical upgrades in commercial settings.

Cultivated strong relationships with vendors and subcontractors to enhance project execution.

• Facilitated meetings to review project updates and resolve challenges efficiently.
• Organized comprehensive project documentation and reports for effective tracking and management.

• Acted in feature films and television, performing alongside various well-known actors and actresses.
• Was cast in principle and feature roles including recurring roles on Days of Our Lives
• Perfected performance skills through private pursuits, lessons and group activities
• Judge for the Day Time Emmy Awards 2000

• Manage administrative services for five recording studios as well as the post-production and mastering departments.

Production Coordinator- 21st Century Films- Feature Film "Crazy Joe"

Lighting Technician (union) IATSE- local 728

Television shows include: The Wonder years, B.H.90210 & Bakersfield PD

Feature films include: True Lies, Demolition Man, Mulholland Falls, Crossing Guard, Indian in the Cupboard, Tall Tales

Music Video Michael & Janet Jackson "Scream" video