Kelsi Corbett
Lovettsville,VA
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Looking to apply these skills in a new environment.
Overview
4
4
years of professional experience
Work History
Professional Pet Sitter
Woofie's of Western Loudoun
Lovettsville, VA
08.2024 - Current
- Provided timely updates and photos to pet owners, offering peace of mind during their absence.
- Enhanced client satisfaction by providing personalized and attentive care to their pets.
- Managed schedules efficiently, accommodating last-minute requests and emergencies as needed.
- Ensured pet safety by adhering to strict guidelines for exercise, feeding, and medication administration.
- Enhanced customer satisfaction through regular updates and personalized interactions with pet owners.
- Monitored behavioral changes in pets, promptly addressing concerns to ensure well-being.
- Offered overnight stays at clients homes for extended periods when required, ensuring continuity of care for pets.
Front Desk Receptionist
West Trail Wellness and Massage
Purcellville, VA
08.2023 - Current
- Managed front desk operations, ensuring seamless check-in and appointment scheduling for clients.
- Provided exceptional customer service, addressing client inquiries and resolving concerns efficiently.
- Maintained accurate records of appointments and payments using clinic management software.
- Performed opening and closing duties daily.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Front Desk Receptionist
Aqua-Tots Swim Schools Omaha
Omaha, NE
09.2022 - 05.2023
- Greeted families upon arrival and directed them to correct facilities
- Streamlined registration processes, improving customer experience and operational efficiency.
- Conducted regular inventory checks on office supplies, ensuring availability for daily operations.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Summer School Teacher's Assistant
Laura Dodge Elementary School
Omaha, NE
06.2022 - 07.2023
- Assessed literacy skills of students and developed individualized lessons.
- Collaborated with fellow teaching assistants to create a supportive learning environment for all students.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Enforced rules and instructions to maintain discipline.
Education
High School Diploma -
Northwest High School
Omaha, NE05-2023
Skills
- Patience and calmness
- Flexible schedule availability
- Reliable transportation
- Time management
- Attention to detail
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Team collaboration
- Scheduling
- Verbal and written communication
- Conflict management
Timeline
Professional Pet Sitter
Woofie's of Western Loudoun
08.2024 - Current
Front Desk Receptionist
West Trail Wellness and Massage
08.2023 - Current
Front Desk Receptionist
Aqua-Tots Swim Schools Omaha
09.2022 - 05.2023
Summer School Teacher's Assistant
Laura Dodge Elementary School
06.2022 - 07.2023
High School Diploma -
Northwest High School