Summary
Work History
Education
Skills
Timeline
Generic

Kelsi Hatley

Newport,VT

Summary

Dynamic Office Clerk with proven expertise at Northpoint Chrysler, enhancing operational efficiency through meticulous data management and effective communication. Recognized for streamlining filing systems and improving customer service, while maintaining a positive attitude and strong problem-solving skills. Proficient in data entry and records management, ensuring accuracy and timely responses.

Work History

Office Clerk

Northpoint Chrysler
Newport, VT
10.2024 - 2026
  • Processed customer inquiries and requests efficiently, ensuring timely responses.
  • Managed filing systems to maintain accurate records and documentation.
  • Assisted in inventory management, tracking supplies and placing orders as needed.
  • Coordinated appointment scheduling for service departments to optimize workflow.
  • Utilized office software for data entry, ensuring accuracy in information management.
  • Collaborated with team members to improve office procedures and enhance efficiency.
  • Maintained clean and organized workspace, contributing to a productive environment.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Handled incoming business and client requests for information.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Coordinated and scheduled meetings and appointments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Purchased and maintained office supplies.
  • Created and maintained detailed records of all office activities.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Edited documents to keep company materials free of grammar errors.

Education

High School Diploma -

North Country Union High School
Newport, VT

Skills

Data entry

Maintaining records

Data management

Verbal communication

File maintenance

File organization

Telephone reception

Records management

Filing systems

Professional and mature

Basic accounting

Office administration

Mail handling

Document scanning

Database entry

Typing speed

Mail distribution

Spreadsheet tracking

Inbound calls

Bookkeeping support

Bookkeeping

Scanning and copying

Filing system setup

Billing support

Payroll and accounts payable and receivable

Customer service

Strong problem solver

Positive attitude

Organizing and categorizing

Invoice processing

Payment processing

Mail routing

Timeline

Office Clerk

Northpoint Chrysler
10.2024 - 2026

High School Diploma -

North Country Union High School
Kelsi Hatley