Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kelsi James

Kelsi James

Morgantown,WV

Summary

Dynamic and self-motivated professional with a strong background in customer service and sales. Proven ability to enhance team performance through effective collaboration and problem-solving. Recognized for attention to detail and a positive attitude, consistently delivering exceptional service and contributing to a welcoming environment.

Overview

3
3
years of professional experience

Work History

Host

Cracker Barrell
10.2024 - 05.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Motorclothes Sales

Triple S Harley-davidson
06.2024 - 07.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Crew Member

Sheetz
09.2023 - 08.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Housekeeper

Candlewood Suites Hotel
07.2022 - 10.2023
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

High School Diploma -

Brooke High School
Wellsburg, WV
05.2022

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Creativity and innovation
  • Sales expertise
  • Attention to detail
  • Friendly, positive attitude
  • Time management
  • Dependable and responsible
  • Calm under pressure

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Host

Cracker Barrell
10.2024 - 05.2025

Motorclothes Sales

Triple S Harley-davidson
06.2024 - 07.2025

Crew Member

Sheetz
09.2023 - 08.2024

Housekeeper

Candlewood Suites Hotel
07.2022 - 10.2023

High School Diploma -

Brooke High School

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Kelsi James