Kelsi Juarez
Roswell
Summary
Detail-oriented professional with experience in medical reception and administrative support. Expertise in managing patient scheduling, efficiently coordinating insurance verifications, and maintaining compliant medical records. Committed to enhancing patient experiences through exceptional service and organizational skills.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Roswell Therapy Specialists
Roswell, NM
11.2025 - Current
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Receptionist
Artesia General Hospital
Artesia, NM
05.2024 - 11.2025
- Managed patient scheduling efficiently, optimizing daily appointment flow.
- Coordinated insurance verification processes to ensure coverage and minimize billing errors.
Receptionist
Familia Dental
Roswell, NM
03.2022 - 05.2023
- Managed patient scheduling and appointment confirmations to optimize daily workflow.
- Coordinated patient check-in processes, ensuring efficient and welcoming experiences.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted in insurance verification and eligibility checks for patients.
Education
Bachelor of Science - Psychology
Eastern New Mexico University
Portales, NM05.2030
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Roswell Therapy Specialists
11.2025 - Current
Medical Receptionist
Artesia General Hospital
05.2024 - 11.2025
Receptionist
Familia Dental
03.2022 - 05.2023
Bachelor of Science - Psychology
Eastern New Mexico University