Kelsi Woolery
Cottonwood,CA
Summary
Highly-motivated and upbeat employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a quick learner and a excellent team player.
Overview
17
17
years of professional experience
Work History
Optician Technician
Blink Optometry
Redding, CA
08.2015 - Current
- I serve patients in the optometry practice by fitting and measuring people for glasses that are right for them, based on their needs, assessed by the doctor.
- I bill the appropriate insurance for the patient based on the materials and procedures they have in the office.
- I answer phones and assist with billing, glasses, or contact lens ordering, as well as schedule patient appointments.
- I obtain prior authorizations for patient medications.
- I also pretest and prepare the patients for their eye exam with the doctor.
- I order all necessary medical and stationary supplies for the office and track inventory for frames and contact lenses.
Billing Specialist
Lassen Medical Group
Red Bluff, CA
01.2014 - 05.2015
- Implemented new policies related to billing processes when required.
- I worked in a billing office, managing incoming and outgoing calls from insurance companies and patients, to assist with all medical billing questions. I specialized in billing for Medi-Cal and managed care health plans, working within a rural healthcare organization.
- I conducted getting medical procedures and health aid for patients authorized for years of medical services through California Childrens Services (CCS). I performed medical collections and worked hand in hand with collection agencies.
- I processed and corrected medical claims for insurance plans such as Blue Cross, Blue Shield, Medicare, Medi-Cal, Partnership, Tricare, Aetna, etc.
Patient Services Representative
Lassen Medical Group & VITA Dermatology
Cottonwood, CA
04.2011 - 01.2014
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Greeted patients upon arrival and ensured they had the necessary paperwork completed. I collected co-payments and insurance information. I verified all insurances upon patient arrival and for the pre-appointed patients.
- Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
- I worked as a full-time employee, managing, on average, 100 phone calls a day and taking care of a variety of patient needs.
- I itemized inventory on Excel as well as used Quick Books to keep inventory or patient procedures through VITA Dermatology.
Front and Back Office Medical Assistant and Scribe
Hamid Rabiee, M.D., Neurology
Redding, CA
10.2009 - 04.2011
- Provided support to the physician during examinations and procedures.
- Ordered clinical supplies for the office on a weekly basis ensuring all items were within budget guidelines.
- Entered data into computer systems accurately, utilizing ICD-9 codes when applicable.
- I scheduled telehealth calls and prepared patients for their telecommunication exams.
- I processed prior authorizations for medical procedures, as well as medications, through the patient's individual insurance plans.
- Scheduled patient appointments, as well as hospital patients and obtained all the necessary medical records to assist in further treatment for the patient's specific needs.
Medical Receptionist
Redding Dermatology
Redding, CA
08.2007 - 07.2009
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints. As well as prepared rooms for the appropriate procedure.
- Performed data entry tasks related to billing and collections procedures.
- Greeted and checked in patients, updating patient information in computer system. Answered phone calls and scheduled approximately fifty patients per day.
- I prepared patient charts for the following day.
Education
High School Diploma -
West Valley High School
Cottonwood, CA06-2007
Some College (No Degree) - Nursing Education
Shasta College
Redding, CASkills
- Insurance Billing
- Patient testing and education
- Insurance processing
- Medical terminology proficiency
- Attention to Detail
- Organizational Skills
- Time management abilities
- Customer service abilities
- Professionalism
Timeline
Optician Technician
Blink Optometry
08.2015 - Current
Billing Specialist
Lassen Medical Group
01.2014 - 05.2015
Patient Services Representative
Lassen Medical Group & VITA Dermatology
04.2011 - 01.2014
Front and Back Office Medical Assistant and Scribe
Hamid Rabiee, M.D., Neurology
10.2009 - 04.2011
Medical Receptionist
Redding Dermatology
08.2007 - 07.2009
High School Diploma -
West Valley High School
Some College (No Degree) - Nursing Education
Shasta College
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