Kelsie Aue
STILWELL,Kansas
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
General Manager
Gus's World Famous Fried Chicken
Overland Park, KS
06.2022 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Organized both pick up, delivery and on-site caterings. Assisted with fundraiser's, festival's and caterings with up to 600+ people.
- Inventory 3 days a week, with truck order 2 of those days.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Server Trainer
The Shack
Overland Park, KS
08.2020 - 06.2022
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Assistant General Manager
Zio's Italian
Olathe, KS
10.2008 - 02.2017
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
High School Diploma -
Olathe East Sr High School
05.2010
Skills
- Efficient multi-tasker
- Inventory Control
- Staff Motivation
- Consistently meet goals
Timeline
General Manager
Gus's World Famous Fried Chicken
06.2022 - Current
Server Trainer
The Shack
08.2020 - 06.2022
Assistant General Manager
Zio's Italian
10.2008 - 02.2017
High School Diploma -
Olathe East Sr High School