KELSIE BANKS
Allstate
Waycross,GA
1
Certification
2
years of professional experience
Detail-oriented Claims Adjuster with expertise in evaluating, negotiating, and resolving complex insurance claims. Leverages analytical and customer service skills to achieve fair outcomes while ensuring compliance and satisfaction. Holds an MBA in Business Management, enhancing strategic decision-making and process optimization capabilities.
Work History
Claims Adjuster
1 Year 6 Months- Acquired comprehensive understanding of auto insurance policies to support effective claims resolution.
- Assisted claimants and vendors with inquiries and requests.
- Ensured compliance with company guidelines.
- Achieved results within metrics.
- Collaborated cross-functionally on subrogation claims.
- Served claimants and vendors.
- Streamlined claims processing to enhance turnaround time and claimant satisfaction.
- Evaluated insurance claims to determine validity and compliance with policy guidelines.
- Collaborated with clients to gather necessary documentation and information for claims processing.
Education
MBA - Business Administration and Management
Bachelor of Science - Business Management
Skills
Claims evaluation
Claims investigation
Claims reporting
Insurance liability assessment
Case tracking management
Claims education
Prioritization and multitasking
Adaptability in dynamic
fast-paced environments
Critical thinking
Results-oriented
Active listening
Certification
Claims Adjuster's license
Timeline
Claims Adjuster
Allstate
03.2025 - 09.2026Read More
Grambling State University
Bachelor of Science from Business Management
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Tennessee State University
MBA from Business Administration and Management
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