Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Financial Services Specialist
Tulane University
04.2018 - Current
Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Maintained updated records of all financial transactions to support traceability.
Delivered guidance on financial regulations and requirements.
Monitored current economic trends and adjusted financial strategies accordingly.
Devised and implemented controls and procedures to promote financial accuracy.
Administrative Assistant
National American University
04.2012 - 03.2019
Assist new and returning students with the enrollment process and ordering transcripts if applicable
Answer and direct phone calls to the appropriate department and take corresponding messages as needed
Complete daily follow up calls and emails to ensure transcript processing is completed as efficiently as possible
Assist with scheduling and confirming appointments for all departments
Complete tasks and errands as needed as personal assistant to the campus director
Assist the IT department with inventory, organization, and remote troubleshooting to resolve issues as they arise
Hostess
Carlos O'Kelly's
01.2002 - 09.2012
Responsible for greeting and seating customers, answering the telephone, and ensuring customer satisfaction upon departure
Helped to relay all customer questions and concerns to members of management
Designated head trainer by management for all new employees to help reduce staff turnover and ensure the training process is successful
Assisted in handling reservations and set up for large parties and catering inquiries
Sales Associate
Finlay Fine Jewelry
05.2005 - 10.2005
Performed and implemented proper safety storing and display procedures to ensure jewelry and employee safety
Helped to inform and educate customers on gem and diamond purchases
Contributed to branch sales of insurance plan purchases
Provided all documentation of jewelry repair and insurance claims and recorded and organized the days monetary transactions and delivered them to proper management members
Education
Bachelor of Science Degree - Criminal Justice, Psychology
Wichita State University
Wichita, KS
05.2008
Skills
Microsoft Office
Accounts Receivable/Invoicing
Accounts Payable
Sciquest Billing System
Administrative Support
Skills Awards
Microsoft Office (7 years), Transcript Processing (6 years), Customer Service Skills (10+ years), Administrative Support (6 years), Campusvue Documentation (6 years), Member of Psi Chi National Honor Society for Psychology at Wichita State University
Timeline
Financial Services Specialist
Tulane University
04.2018 - Current
Administrative Assistant
National American University
04.2012 - 03.2019
Sales Associate
Finlay Fine Jewelry
05.2005 - 10.2005
Hostess
Carlos O'Kelly's
01.2002 - 09.2012
Bachelor of Science Degree - Criminal Justice, Psychology