Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsie Dunham

Sardinia

Summary

Dedicated professional with strong customer service skills and a proven ability to resolve issues efficiently. Committed to enhancing guest experiences through effective communication and organization.

Overview

9
9
years of professional experience

Work History

Porter

Superior Van & Mobility
Covington, Ky
07.2025 - Current
  • Assisted with loading and unloading vehicles to ensure timely deliveries.
  • Maintained cleanliness and organization of workspace to enhance operational efficiency.
  • Supported technicians by delivering equipment and materials as needed.
  • Followed safety protocols to minimize hazards during daily operations.

Server

High Note Rooftop Bar
Newport, Ky
04.2025 - 08.2025
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.
  • Assisted in inventory management by tracking supplies and communicating needs to management.
  • Upsold menu specials, contributing to overall sales growth through effective communication.
  • Resolved guest complaints promptly, ensuring positive dining experiences and repeat business.
  • This Job was a seasonal

Server

Opal Rooftop
Covington, Ky
08.2023 - 01.2025
  • Delivered exceptional customer service in high-pressure environment.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Managed table assignments efficiently, optimizing dining flow and guest experience.
  • Trained new servers on menu items and service protocols for operational consistency.

Server

El Coyote
Cincinnati, OH
05.2017 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Science - Nursing

Galen College of Nursing, Cincinnati, OH
Cincinnati
09-2021

Skills

  • Customer service
  • Strong work ethic
  • Problem-solving
  • Organization
  • Active Listener
  • Quick Decision Making
  • Adaptability
  • Empathetic
  • Cultural Awareness

Timeline

Porter

Superior Van & Mobility
07.2025 - Current

Server

High Note Rooftop Bar
04.2025 - 08.2025

Server

Opal Rooftop
08.2023 - 01.2025

Server

El Coyote
05.2017 - 08.2023

Associate of Science - Nursing

Galen College of Nursing, Cincinnati, OH