Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelsie Cross

Houston,TX

Summary

Dedicated new graduate nurse seeking Nurse Residency position, emphasizing delivery of high-quality, patient-centered care within a collaborative healthcare setting.

Overview

10
10
years of professional experience

Work History

Patient Service Coordinator

MD Anderson Cancer Center
Houston, TX
04.2022 - Current
  • Coordinate patient schedules across multiple clinics, including diagnostic imaging, lab work, and follow-up appointments.
  • Facilitated communication between patients and healthcare teams to ensure efficient patient care.
  • Manage provider templates, schedule orders, and check patients in to appointments.

Co-Founder/Manager

BJ & KC Enterprises LLC
Houston, TX
07.2020 - 04.2022
  • Co-founded and managed family-owned trucking company, overseeing operations for three drivers.
  • Filed regulatory paperwork with TXDOT and FMCSA to ensure compliance with industry standards.
  • Managed administrative tasks, including financial tracking and driver scheduling, to enhance efficiency.

Patient Service Coordinator

MD Anderson Cancer Center
Houston, TX
08.2018 - 07.2020
  • Provided front-line patient care, checking in over 300 patients per day and managing patient flow in the Breast Center.
  • Scheduled laboratory work, diagnostic tests, and follow-up appointments, contributing to a streamlined patient experience.
  • Enhanced patient satisfaction by offering compassionate service and addressing patient concerns efficiently.

Cashier

MD Anderson Cancer Center
08.2015 - 08.2018
  • Delivered high-quality customer service to patients, visitors, and staff in a fast-paced environment.
  • Handled cash transactions with 100% accuracy, balancing daily financial reports and maintaining records.

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
05.2025

Skills

  • Epic proficiency
  • Compassionate care
  • Time management
  • Effective communication
  • Team collaboration
  • Oncology patient care
  • Critical thinking
  • Problem-solving aptitude

References

Salahadin Abdi MD, Chair MD Anderson Cancer Center SAbdi@mdanderson.org

Morgan Williams, Supervisor MD Anderson Cancer Center, MDMcMurray@mdanderson.org

Angela Muhammad Ali, Clinical Nurse MD Anderson Cancer Center ATMuhamm@mdanderson.org

Kent Nouri MD, Professor MD Anderson Cancer Center, KHN@mdanderson.org

Timeline

Patient Service Coordinator

MD Anderson Cancer Center
04.2022 - Current

Co-Founder/Manager

BJ & KC Enterprises LLC
07.2020 - 04.2022

Patient Service Coordinator

MD Anderson Cancer Center
08.2018 - 07.2020

Cashier

MD Anderson Cancer Center
08.2015 - 08.2018

Bachelor of Science - Nursing

The University of Texas At Arlington

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