Kelsie Sievert
Seguin,TX
Summary
Experienced and knowledgeable esthetician with 12 years of successful experience in the beauty industry. I am an extremely self motivated, disciplined, and highly customer-service oriented individual. Seeking to expand my knowledge, learn from the best, and contribute to LCS Med Spa with my professionality and intrapersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bombshell Beauty
Self
01.2011 - Current
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Increased sales each year by 8-10%.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Answered customer questions about products and services.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Education
Esthetician - Beauty
Total Transformation Institute of Cosmetology
San Marcos, TX08.2020
Skills
- Positive Customer Engagement
- Effective Customer Communication
- Goal-Driven
- Strong Communication and Interpersonal Skills
- Critical Thinking
- Consultative Sales Approach
- Meeting Sales Goals
- Team Collaboration
- Multitasking and Organization
- Engaging with Diverse Customers
- Building Customer Loyalty
- Customer Consultations
- Sales Expertise
- Time Management
Certification
- Permanent Makeup {Microblading, Combo brows, Powder brows, and Lip Blush.
Timeline
Bombshell Beauty
Self
01.2011 - Current
Esthetician - Beauty
Total Transformation Institute of Cosmetology
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