Kelsie Stone

Answering and directing phone calls, taking messages, and providing information.

Delivered information and addressed concerns to enhance visitor and caller experience.

Receiving, sorting, and distributing mail and packages.

Rooming patients in exam rooms

Verifying insurance

Obtaining referrals for HMO plans

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Managed front desk operations, ensuring seamless visitor experience and prompt communication.
• Coordinated scheduling for meetings and appointments, optimizing time management for staff and clients.
• Assisted in maintaining office supplies inventory, streamlining procurement processes to reduce costs.
• Developed training materials for new receptionists, enhancing onboarding efficiency and service consistency.