Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
background-images

Kelsy Fornos

Orlando,FL

Summary

Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.

Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Associate

THE UPS STORE
03.2025 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.

Pet Sitter

PAWSOME PET SERVICES
12.2024 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.

Volunteer

HANDS HELPING PAWS
06.2024 - 05.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Supported animal welfare, caring for animals and facilitating adoption events.

Cashier

The Palette
04.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.


Education

Associate of Arts - Criminal Justice

Valencia College
Orlando, FL
01-2026

High School Diploma -

Cypress Creek High School
Orlando, FL
05-2025

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Store cleanliness maintenance
  • Cash register operation
  • Time management mastery
  • Relationship building
  • Patience and empathy demonstration
  • POS systems

Certification

AGRICULTURE ASSOCIATE (AEST CERTIFIED), FFB (FLORIDA FARM BUREAU) - 4/9/2024-4/9/2029

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Store Associate

THE UPS STORE
03.2025 - Current

Pet Sitter

PAWSOME PET SERVICES
12.2024 - Current

Volunteer

HANDS HELPING PAWS
06.2024 - 05.2025

Cashier

The Palette
04.2024 - 12.2024

Associate of Arts - Criminal Justice

Valencia College

High School Diploma -

Cypress Creek High School

Similar Profiles

CREATE PROFILE