Kelvin Bermudez
New York,NY
Summary
Innovative Supervisor experienced in fostering collaboration and enhancing communication within teams. Achieved high operational standards and outstanding customer experiences through commitment to quality control measures and safety protocols. Focused on building positive team dynamics and empowering a culture of open communication.
Overview
18
18
years of professional experience
Work History
Supervisor
LB Environment Celaning Solutions
The Bronx, NY
10.2024 - 03.2026
- Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
- Trained and mentored staff on proper cleaning techniques and equipment usage.
- Coordinated scheduling to optimize workforce efficiency and coverage during peak times.
- Evaluated employee performance and provided constructive feedback to enhance productivity.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Implemented quality control measures to maintain service excellence across all projects.
- Conducted regular inspections of facilities to identify areas for improvement in service delivery.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Waitress Supervisor
Mamajuana Cafe Dyckman St
New York, NY
09.2008 - 10.2024
- Supervised daily operations, ensuring high service standards and efficient workflow among staff.
- Trained and mentored new waitstaff, enhancing team performance and customer satisfaction.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Implemented process improvements to optimize table turnover and minimize wait times for guests.
- Coordinated staff schedules, balancing labor needs with peak dining periods for operational efficiency.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Education
Bachelor of Arts - Marketing
Universidad Del Caribe
Dominican Republic05-1996
Skills
- Staff management
- Training and mentoring
- Performance management
- Project planning
- Strategic planning
- Operational efficiency
- Inventory control
- Client relations
- Conflict resolution
- Decision-making
- Team building
- Goal oriented
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Supervisor
LB Environment Celaning Solutions
10.2024 - 03.2026
Waitress Supervisor
Mamajuana Cafe Dyckman St
09.2008 - 10.2024
Bachelor of Arts - Marketing
Universidad Del Caribe