Kelvin Donkor
Bronx,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Food Service Worker
The Kesington Assisted Living
12.2020 - 06.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Participated in regular trainings to stay current on industry best practices and trends.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
Kwame Nkrumah Senior High School
Kumasi Ghana07.2020
Skills
- ServSafe
- Customer Service
- Food assembly
- Food Storage
- Inventory Control
- Safe Food Handling
- Equipment Maintenance
- Staff Training and Development
- Quality Control
- Food safety knowledge
- Interpersonal Skills
- Productivity and Efficiency
- Food and Safety Standards
- Working Quickly
- Quick Learner
- Heavy Lifting Capacity
- Strong Work Ethic
- Basic Mathematics
- Problem-Solving
- Positive Attitude
- Attention to Detail
- Team Oriented
- Fast-Paced Environment
- Complex Problem-Solving
- Working with Diverse People
- Multitasking
Timeline
Food Service Worker
The Kesington Assisted Living
12.2020 - 06.2023
High School Diploma -
Kwame Nkrumah Senior High School
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