Kelvin Lewis
Morrisville,PA
Summary
Personal Statement I am a friendly,loyal and clearly dedicated individual who has an ambition to succeed in any given environment.Although I have extensive experience in the retail industry,I love to learn,and am always up to a challenge .I get along well with others,while always working efficiently on my own.I am seeking a position where I can develop and excel .While giving the best to my employer. Motivated being a manager with demonstrated knowledge of logitics best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 19 years of experience in field and ready to take on challenging, growth-oriented role
Overview
31
31
years of professional experience
Work History
Co Manager
Ollies Bargain Outlet
Browns Mills, NJ
03.2025 - Current
- Assisted in daily store operations, ensuring efficient inventory management and product placement.
- Trained new employees on customer service protocols and store policies to enhance team performance.
- Monitored sales floor activities to maintain optimal stock levels and improve customer experience.
- Implemented promotional displays to drive sales and increase customer engagement with products.
- Coordinated with vendors for timely receipt of merchandise, ensuring compliance with quality standards.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Analyzed sales data to identify trends and implement strategies for improved inventory turnover.
- Led team meetings to communicate objectives, align efforts, and motivate staff toward achieving sales goals.
- Developed training materials that enhanced onboarding processes for new hires, improving overall efficiency and retention rates.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
Assistant Manager Logistics and Merchandising
Big Lots
Philadelphia Pa, Pennsyvania
10.2017 - Current
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Arranged consistent shelves, bins and racks at multiple locations by following established planograms.
- Oversaw inventory counts each week to maintain stock records and account for shrinkage.
- Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
- Arranged consistent shelves, bins and racks at locations by following established and non established planograms.
- Responsible for the logistics of the building.Including truck unload,restocking and Dsd in bound shipments.
- Displayed all signing of the building on a day to day basis.
Department Manager
Bed Bath and Beyond
Newtown, P.
01.2012 - 08.2017
- Overseeing Daily logistics operations in store.Ensuring proper freight flow and instock are being kept up daily.Through managing a small team consisting of six associates
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Executive
Target
Philadelphia, P.A
02.2002 - 01.2011
- Over seeing day to day operations which includes:Opening and closing of the store,instocks,Signing,Training and Development,Hiring and Scheduling,Zone presentation and ordering,Guest service,Cleanliness and merchandising,planogramming
- Over seeing large teams and ensuring productivity and accountability is being monitered daily.I am crossed trained in Logistics and receiving.I am P.A certified in food safety and food preperation.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Managed and organized internal communication to hold staff accountable to priorities.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Assistant Manager
Mcdonalds
Queens, N.Y
10.1998 - 02.2001
- To run day to day operations which includes:Opening and closing of the store,Training and
- Development,Hiring and Scheduling,Cleanliness and Ordering.Over seeing large teams to ensure fast,fun,accurate and quality service daily.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assistant Manager
Razack Grocery Inc
Queens, N.Y
02.1995 - 06.1998
- Overseeing daily store operations which includes:Opening and closing of the store,Training and Development,Hiring and Scheduling,Cleanliness and Ordering,Bill and
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands..
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Education
High School Diploma -
Nassau Community College
Long IslandSkills
- Performance Tracking and Evaluations
- Budgeting and Forecasting
- Team Supervision
- Managing Operations and Efficiency
- logistics
- Retail Management
- Training and Development
- Employee Coaching and Motivation
- Recruiting and Hiring
- Performance Management
- Scheduling and Coordinating
- Coaching and Mentoring
- Customer Service
- Corrective Actions
- Closing Procedures
- Inventory Accuracy
- Cash Register Operations
- Seasonal Displays
- Industry Trends
- Operational Standards
- Department Oversight
- Team Collaboration
- Visual Merchandising
- Planogram Execution
- Shipment Processing
- Workflow Schedules
- Cycle Counts
- Operational Planning
- Inventory Control Processes
- Monthly Audits
- Promotional Planning
- POS Inventory System Operation
Timeline
Co Manager
Ollies Bargain Outlet
03.2025 - Current
Assistant Manager Logistics and Merchandising
Big Lots
10.2017 - Current
Department Manager
Bed Bath and Beyond
01.2012 - 08.2017
Executive
Target
02.2002 - 01.2011
Assistant Manager
Mcdonalds
10.1998 - 02.2001
Assistant Manager
Razack Grocery Inc
02.1995 - 06.1998
High School Diploma -
Nassau Community College