Kelvin Rosario
Perth Amboy,United States
Summary
Achieved hands-on experience in criminal justice and security through proactive internship engagement. Enhanced operational effectiveness by applying leadership and customer service skills. Contributed to a professional environment focused on safety while expanding industry knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wetzel’s Pretzels
06.2021 - Current
- Manage daily cash transactions and maintain accurate records
- Open and close the store while ensuring adherence to company policies
- Maintain a clean, organized, and secure work environment
- Provide consistent, professional customer service in a fast-paced setting
- Supervise staff, assist with scheduling, and support daily operations
- Demonstrate responsibility, reliability, and attention to detail
Internship Student
Kintok Group
01.2026 - 04.2026
- Assisted in project management tasks, ensuring timely completion of deliverables.
- Conducted market research to support strategic decision-making processes.
- Collaborated with cross-functional teams to enhance communication and workflow efficiency.
- Developed presentations for stakeholder meetings, effectively conveying project updates.
- Streamlined data collection processes, improving accuracy and reducing turnaround times.
- Coordinated logistics for team events, fostering collaboration among interns and staff.
- Evaluated industry trends to identify opportunities for process improvement initiatives.
- Supported the onboarding process by creating training materials for new interns.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Sorted, organized, and maintained files.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Gathered, organized and input information into digital database.
- Prepared project presentations and reports to assist senior staff.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
Education
High School Diploma - Criminal Justice
Berkeley College
Woodbridge, NJ08.2026
Skills
- Oversaw team performance to align with organizational objectives and enhance productivity Facilitated communication between departments to streamline project execution Cultivated a collaborative environment to foster team development and engagement
- Oversaw customer interactions to enhance satisfaction and loyalty Developed communication strategies to address client needs and improve service delivery Led initiatives to foster a positive customer experience
- Oversaw cash handling procedures to maintain high standards of accountability Led initiatives to enhance cash management practices and reduce discrepancies Fostered a culture of responsibility and accuracy in cash transactions
- Oversaw document creation and editing processes in Microsoft Word Guided team members in utilizing advanced features for improved productivity Facilitated training sessions on best practices for document management
- Leveraged Microsoft Excel to enhance data management processes across departments Oversaw the development of complex spreadsheets to streamline reporting functions Championed the use of Excel tools to improve data accuracy and accessibility
- Oversaw project timelines and resource allocation to enhance operational efficiency Coordinated with team leads to streamline processes and optimize time management Championed organizational strategies to improve project delivery
Certification
- Cashier Certification
- Security Officer License
Languages
Spanish – Fluent
Additional Information
- Recognized for providing excellent customer service
- Authorized to work in the United States for any employer
Timeline
Internship Student
Kintok Group
01.2026 - 04.2026
Assistant Manager
Wetzel’s Pretzels
06.2021 - Current
High School Diploma - Criminal Justice
Berkeley College