Kelvin Santana
Saint Albans,NY
Summary
Reliable fast food worker, experienced in basic food preparation. Always ready to help team members and assist customers.
Overview
9
9
years of professional experience
Work History
Passenger Service Agent
Swissport International Inc, JFK Airport
Queens
11.2024 - Current
- Greeted passengers and provided boarding instructions.
- Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery.
- Informed passengers of any changes in flight schedules or other travel related matters.
- Checked in passengers and issued boarding passes.
Chipotle Crew Member/Certified Trainer
Jamie Bermeo
Manhattan, NY
07.2020 - 07.2024
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Maintained safe food handling practices to prevent germ spread.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Checked expiration dates on all products before serving them to customers.
- Verified that prepared food met quality standards for temperature and appearance before serving to customers.
- Operated grills, deep fryers, ovens, steamers, slicers and other kitchen equipment in accordance with safety guidelines.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Child Care
06.2019 - 08.2019
- Supervising young children from ages 1-4.
Commercial Cleaning
06.2018 - 08.2018
- Sweeping in and around the Park.
Assistant Group Leader
Police athletic league
06.2016 - 08.2016
- Supervising children from ages 5-11
- Providing kids with entertainment such as trips, video games, and educational activities
- Start group activities such as cheerleading, dancing, basketball teams, chess clubs, etc
- Responsible for child safety.
Education
High School diploma -
Brooklyn School for Math and Research
06.2016
Some College (No Degree) - Entertainment Technology
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Customer Engagement
- Customer Service
- Food Preparation
- Cash Handling
- Cleaning
- Valid Driver's License
- Taking Orders
- Company standards
- Teamwork and Collaboration
- Store Opening and Closing
Affiliations
Recording Artist
Mix and Master Engineer
Strength Training
Athlete (Basketball Player)
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Passenger Service Agent
Swissport International Inc, JFK Airport
11.2024 - Current
Chipotle Crew Member/Certified Trainer
Jamie Bermeo
07.2020 - 07.2024
Child Care
06.2019 - 08.2019
Commercial Cleaning
06.2018 - 08.2018
Assistant Group Leader
Police athletic league
06.2016 - 08.2016
High School diploma -
Brooklyn School for Math and Research
Some College (No Degree) - Entertainment Technology
New York City College of Technology of The City University of New York
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