Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
8
8
years of professional experience
Work History
Lot Attendent
Hall Chrysler Jeep Dodge Ram Service
04.2024 - 11.2024
Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
Lumber Sales Associate
Lowes Home Improvement Stores
06.2023 - 10.2023
Increased lumber sales by providing excellent customer service and in-depth product knowledge.
Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
Organized storage spaces for easy use and error-free inventory tracking.
Intern
Old Dominion University Research
09.2022 - 05.2023
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set. (Microsoft Excel, Canva, and Old Dominion Library Datatbase)
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Prepared project presentations and reports to assist senior staff.
Participated in workshops and presentations related to projects to gain knowledge.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Team Leader
Cookout
04.2017 - 08.2022
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Bachelor of Science - Strategic Communication
Old Dominion University
Norfolk, VA
12-2024
High School Diploma -
Massaponax High School
Fredericksburg, VA
05-2019
Skills
Administrative support
Data entry
Teamwork and collaboration
Problem-solving
Multitasking and organization
Interpersonal and social skills
Goal-oriented mindset
Attention to detail
Creative and resourceful
Client relationships
Professionalism and etiquette
Research and analysis
Timeline
Lot Attendent
Hall Chrysler Jeep Dodge Ram Service
04.2024 - 11.2024
Lumber Sales Associate
Lowes Home Improvement Stores
06.2023 - 10.2023
Intern
Old Dominion University Research
09.2022 - 05.2023
Team Leader
Cookout
04.2017 - 08.2022
Bachelor of Science - Strategic Communication
Old Dominion University
High School Diploma -
Massaponax High School
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