ROBYN HERNANDEZ
San Marcos Housing Authority
San Marcos,United States
1
Certification
14
years of professional experience
Accomplished Administrative and Housing Professional with 15+ years of experience in administrative operations, leadership, customer service, records management, compliance, budget coordination, and program administration. Experienced in public housing and education environments, with hands-on expertise in Housing Choice Voucher operations, HUD compliance, grant administration, confidential records, staff supervision, stakeholder engagement, and process improvement.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Work History
HOUSING CHOICE VOUCHER SPECIALIST / MANAGER
4 Years- Administer the Housing Choice Voucher Program, ensuring compliance with HUD regulations and agency policies.
- Manage HCV operations including participant eligibility, rent calculations, lease agreements, annual recertifications, and tenant records.
- Supervised and trained administrative staff, enhancing team efficiency and promoting professional development across multiple departments.
- Monitored and reported on federal and local funding, ensuring accurate budget planning, expenditure tracking, and compliance reporting.
- Supervise and train administrative staff, supporting team efficiency and professional development across multiple departments.
- Built partnerships with local agencies, landlords, and stakeholders, strengthening support for housing initiatives.
- Maintain documentation for audits, HUD reporting, federal grants, housing programs, and contracts.
- Coordinate staff meetings, compliance tracking, agency events, and stakeholder engagement activities.
ADMINISTRATIVE ASSISTANT II
2 Years 8 Months- Coordinated administrative operations, scheduling, and crisis-response initiatives to ensure efficient office functioning.
- Reconciled P-Card expenditures while maintaining accurate financial records for compliance and accountability.
- Renewed insurance policies for licensed psychologists and supported compliance requirements.
- Maintained confidentiality and compliance with applicable federal regulations.
- Trained new staff on administrative procedures and best practices to enhance team readiness and support.
- Counseling Center
SENIOR GRANT SECRETARY
7 Months- Managed TRIO grant compliance and maintained grant budgets to ensure financial integrity.
- Prepared reports, reconciled transactions, and coordinated program events to support program objectives.
- Oversaw grant proposal submissions, ensuring timely completion and adherence to deadlines.
- Conducted staff training on grant-management best practices.
- Monitored program evaluations to support service delivery and outcomes.
- Managed Educational Talent Search program operations.
SENIOR SECRETARY
6 Years 11 Months- Provided executive-level administrative support to the Center Director and senior leadership.
- Facilitated budget planning, monitoring, and compliance reporting for government-funded programs, ensuring fiscal accountability.
- Oversaw office operations, contracts, and federal grant compliance documentation to maintain regulatory adherence.
- Supervised, trained, and mentored administrative staff across multiple departments.
- Maintained confidential personnel and student records, coordinated credentialing, and supported audits.
- Monitored insurance counselors’ licensing to support state and federal compliance.
- Coordinated staff meetings, tracked compliance metrics, and organized agency-wide events to enhance communication and collaboration.
- Gary Job Corps Center
Education
No Degree - Accounting / Business Management
- 36 Credit Hours (42 cred. Hrs needed)
- Honor Roll [Fall 2000]
- Dean's List [Spring 2001]
- Relevant Coursework:
- Business Finance, Financial Management
- Human Resource Management
- Principles of Marketing, Marketing Management
- Financial Accounting, Managerial Accounting
- 3.5 GPA
No Degree - Social Work / Business Management
- 24 Credit Hours
- Honor Roll Fall 1998
- [Luling Rosenwald Ex-Student Association] Scholarship Recipient
- Relevant Coursework:
- Introduction to Sociology
- Case Management / Social Service Delivery
- General Psychology, Developmental Psychology
- Diversity, Culture & Social Justice
- 3.5 GPA
Skills
HUD / HCV Compliance
Compliance documentation
Compliance monitoring
Regulatory compliance
Grant Administration
Budget Management
Records Management
Process Improvement
Program Coordination
Event Coordination
Staff Supervision
Stakeholder Engagement
Communication
Microsoft Office
Time Management
Problem-Solving
Conflict resolution
Client relations
Problem-solving abilities
Problem-solving abilities
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Time management
File organization
Microsoft outlook
Customer and client relations
Computer proficiency
Customer relations
Critical thinking
Strong problem solver
Documentation and recordkeeping
Office management
Affiliations
CFPO-PAL Board Member | Human Rights / Ethics Committees | Homeless Coalition of Hays County | VASH Program Support
Certification
Housing Opportunity Through Modernization Act (HOTMA), Centralized Case Management System, VASH Summit 2024, NSPIRE, HCV Eligibility, Certified Administrative Professional (CAP), Google Workspace, Voucher Management System, HCV 101, Nelrod Consortium Conference 2024, HCV Income & Rent Calculations, Texas Housing Association – HCV Admissions and Basic Occupancy, Microsoft Office Specialist (MOS)
TRAINING & CERTIFICATIONS
- Housing Opportunity Through Modernization Act (HOTMA)
- Centralized Case Management System
- VASH Summit 2024
- NSPIRE
- HCV Eligibility
- Certified Administrative Professional (CAP)
- Google Workspace
- Voucher Management System
- HCV 101
- Nelrod Consortium Conference 2024
- HCV Income & Rent Calculations
- Texas Housing Association – HCV Admissions and Basic Occupancy
- Microsoft Office Specialist (MOS)
COMMUNITY INVOLVEMENT
CFPO-PAL Board Member | Human Rights / Ethics Committees | Homeless Coalition of Hays County | VASH Program Support
Timeline
HOUSING CHOICE VOUCHER SPECIALIST / MANAGER
San Marcos Housing Authority
10.2022 - CurrentRead More
ADMINISTRATIVE ASSISTANT II
Texas State University
02.2020 - 10.2022Read More
SENIOR GRANT SECRETARY
Texas State University
07.2019 - 02.2020Read More
SENIOR SECRETARY
Management & Training Corporation
08.2012 - 07.2019Read More
Virginia College
No Degree from Accounting / Business Management
Read More
Austin Community College
No Degree from Social Work / Business Management
Read More