Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Ke'Maria Ballard

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Children's Hospital of Alabama
Birmingham, AL
11.2022 - Current
  • Monitored vital signs and documented changes in patient conditions for timely intervention.
  • Maintained cleanliness and organization of clinical areas to promote a safe environment for patients and staff.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.

Sales Associate

Build A Bear Workshop Inc
Birmingham, AL
10.2025 - Current
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted in inventory management, ensuring stock levels met demand effectively.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy.
  • Developed product knowledge to provide informed recommendations to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

No Degree - Certified Medical Assistant

Jes Health Services
Montgomery, AL
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Clinical documentation
  • Data entry
  • Electronic health records

Certification

  • BLS- Basic Life Support
  • CMA - Certified Medical Assistant

Timeline

Sales Associate

Build A Bear Workshop Inc
10.2025 - Current

Medical Assistant

Children's Hospital of Alabama
11.2022 - Current

No Degree - Certified Medical Assistant

Jes Health Services
Ke'Maria Ballard