Kemberlyn Arevalo
Queens
Summary
Organized individual, known for productive and efficient task completion. Specializes in effective communication, time management, and customer service skills. Excels in environments requiring ability to manage multiple tasks simultaneously, and interact with people from diverse backgrounds. Uses empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction. Ready to leverage my strengths to support organizational goals.
Overview
5
5
years of professional experience
Work History
Processing Assistant
Transfer Agent
Queens
09.2025 - Current
- Coordinated communication between clients and internal teams to streamline information requests.
- Assisted with data entry for account management using specialized software systems to maintain accuracy.
- Responded to client inquiries and resolved issues related to account services to enhance client satisfaction.
Assistant Manager
The Dermatology Specialists
Queens
07.2023 - 07.2025
- Welcomed patients, managed check-in procedures, scheduled, and followed up on appointments to enhance patient flow.
- Executed daily tasks by effectively communicating with physicians and medical assistants to ensure seamless operations.
- Conducted data entry, managed phone communications, and addressed patient inquiries to enhance overall patient experience.
- Delivered exceptional customer service while maintaining a calm demeanor, fostering positive interactions with patients and staff.
Receptionist
Doctor Office
Brooklyn
06.2021 - 09.2022
- Managed front desk operations, ensuring timely task completion and optimal stock levels to support daily activities.
- Improved guest satisfaction through effective communication and problem resolution.
Education
Bachelor of Arts - Architectural Design
Parsons School of Design
New York, NY05-2019
Skills
- Document processing
- Experienced with Outlook, Google Suite, Microsoft Office, and Adobe Creative Cloud
- Issue resolution
- Analytical thinking
- Client relationship management
- Team collaboration
HOBBIES
- Traveling
- Documentary watching
- Big Foodie :)
Timeline
Processing Assistant
Transfer Agent
09.2025 - Current
Assistant Manager
The Dermatology Specialists
07.2023 - 07.2025
Receptionist
Doctor Office
06.2021 - 09.2022
Bachelor of Arts - Architectural Design
Parsons School of Design