Kemberlyn Meza
Kroger
Atlanta,GA
2
Languages
4
years of professional experience
Dynamic E-Commerce Personal Shopper with a proven track record at Kroger, enhancing operational efficiency and customer satisfaction. Excelled in online platform navigation and client relationship building, achieving high order accuracy. Demonstrated exceptional multitasking and innovative problem-solving skills, contributing to team success. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Work History
E-Commerce Personal Shopper
3 Years 11 Months- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
High School Diploma
- Honor Roll
- Awarded CTAE
- Hope Scholarship Recipient
- Completed AP course in Language
- 3.9 GPA
- Ranked in Top 25% of class
- Beta Club Member
Skills
Online platform navigation
Product Knowledge Expertise
Order Processing Efficiency
Client Relationship Building
Physical Stamina
Customer Service
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
E-Commerce Personal Shopper
Kroger
11.2022 - CurrentRead More
Cross Keys Highschool
High School Diploma
Read More